Account and Data Deletion

Use this page to request deletion of VPN Number One account-related data.

How to request deletion

1. Email support@number-one-vpn.com with the subject line Data deletion request.
2. Include the account identifier available in the app or the support channel you used with VPN Number One.
3. Do not email passwords, private keys, payment card numbers, or other secrets.

Data deleted

Deletion requests cover account/session records, registered device records, VPN provisioning records, referral records, and support records associated with the account where deletion is legally and technically possible.

Data retained when required

VPN Number One may retain limited records when necessary for security, abuse prevention, chargeback handling, accounting, legal compliance, or unresolved support disputes. Retained records are kept only for as long as needed for those purposes.

After deletion

Deleted devices will no longer be able to use existing VPN provisioning. You may need to reinstall the app or create a fresh session to use VPN Number One again.